Experiences

Operator III

AbbVie | Waco, TX
Feb 2024 - Present
  • Achieved 99.3% detection accuracy by fine-tuning visual inspection models.
  • Maintained critical hardware/software stability in a GMP environment.
  • Utilized SAP and POMSNET for precise material tracking and compliance.
  • Onboarded and trained new staff on SOPs and safety protocols.
Pharmaceutical Industry Manufacturing Packaging Production GMPs SOPs Troubleshooting SAP POMSnet

Product Testing Associate

FedEx | Coppell, TX
Oct 2022 - Jun 2023
  • Performed functional testing, RF testing, and flash testing for vulnerabilities.
  • Documented hardware and software non-compliance issues.
  • Worked with dev teams to reproduce and fix bugs.
Flash Function Test RF Test Peer Training Troubleshooting

IT Support Specialist

Islington College | Kathmandu, Nepal
Aug 2019 - Jan 2022
  • Supported 2500+ users with 90% SLA adherence.
  • Deployed and managed UVdesk on Ubuntu Linux.
  • Deployed campus-wide networking and set up 8 computer labs.
  • Trained new IT staff on helpdesk best practices.
SaaS Support Network Support Hardware Support Help Desk Support Mentorship CICD Problem Solving Communication Teamwork Leadership Linux Windows MacOS Google Workspace HTML CSS JavaScript UI/UX Documentation Automation TCP/IP DHCP DNS LAN/WAN Cisco Switch Networking Cloud

Web Development Intern

Blackbox Technologies | Lalitpur, Nepal
Jan 2019 - Apr 2019
  • Developed a complete web app using .NET and MySQL.
  • Created a responsive interface with Bootstrap and jQuery.
HTML CSS JavaScript jQuery Bootstrap dotnet Web API MySQL

Web Development Intern

Radiant Infotech Pvt.Ltd | Kathmandu, Nepal
Jun 2018 - Sep 2018
  • Refined client webpage layouts for better usability.
  • Edited and optimized web assets using Photoshop.
  • Managed content and UI changes via CMS.
HTML CSS Bootstrap JavaScript jQuery CMS Adobe Photoshop CICD